Pricing
​​Monthly Retainers
The most popular option, charged at the beginning of the month and guarantees you our time at the best possible rate.
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Minimum of 2.5 hours a week. Billed monthly, upfront.
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From £36 per hour.
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*Strategic Leadership & Infrastructure Projects (e.g., governance oversight, transition coordination, executive operations architecture) are quoted individually based on scope.
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Pricing Example:
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Ad Hoc Services
We recognise that it takes a while to work out how many hours you may require. Due to this, we offer an hourly rate which allows that added element of flexibility.
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Minimum of 2 hours a week up to a maximum of 4 hours a week, paid at the end of the month or can be billed weekly.
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From £45 per hour.
Packages
Don't want to commit to paying for a set number of hours? We have packages for those needing inbox management or social media support
Strategic & Digital Transition Oversight​
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Strategic Projects & Digital Infrastructure Support
Coordination and oversight of organisational transitions, digital platform migrations, vendor governance, domain control and security alignment.
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Projects of this nature are quoted individually based on scope.
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Inbox & Diary Management
/ Social Media Support
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Social Media Support:
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Social media inbox management
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Scheduling your future posts
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Engaging with your network on their posts and your own
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Growing your network with your target audience
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Replying to comments on your posts
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Removing any time wasting troll comments and blocking troublemakers
This service is available five days a week (exc bank holidays):
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Inbox & Diary Management:
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Checking emails twice a day (am and pm – 30 minutes)
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Responding to enquiries with a holding email
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Flagging emails that need your immediate attention
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Filing emails that do not require an action / reply
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​Unsubscribing from junk emails
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Setting up and managing folders
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Diary management
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Checking twice a day Monday to Friday (exc bank holidays):
This service is available five days a week (exc bank holidays):
£600-750 per month
Terms of Business:
The Client will be billed through an invoicing system, with invoices sent monthly (for retainers and packages) or weekly (for ad hoc hours). Payment for retainers and packages (packaged individually) must be made in advance with 7-day payment terms or before the agreed start date, whichever comes first. Online Business Manager and Chief of Staff (i.e. higher level, strategic support) may command a higher rate. Please contact us to discuss.
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The Assistant may charge an additional fee for any reactive, non pre arranged, out of agreed hours work.
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Hours agreed will be reviewed at regular intervals. Any additional time over agreed hours will be billed at the same rate at the end of the period, with payment due within 7 days. With retainers, billing will be assessed against the retainer until it has been used up. 30 days notice is required for cancellation or changes relating to retainers and packages.​ Please note that all options include time tracking software.
For past due invoices, statutory interest on late commercial payments will apply:
The late fee will therefore be 8% of original invoice every 7 days late, plus the current Bank of England base rate, plus an admin fee (£50).
The Services will begin at an agreed date, upon signature of the VA Agreement and after the Assistant receives payment.
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The Client agrees to reimburse pre-approved expenses and costs as indicated on invoices. Such expenses and costs shall be accompanied by receipts and reasonable supporting documentation. The following services will be billed at cost. postage, stationery, printing and copying. Mileage will be charged at 45p per mile.
The Assistant is happy to sign an NDA as required.
Prices will be reviewed annually.
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Registered with the ICO.
Professional indemnity insurance up to £1M.