Board-level operational assurance • Governance coordination • Elite lifestyle management
Hi, I'm Gillian.
The most effective leaders know that operational excellence does not happen by accident. It requires someone quietly making the complex simple - someone they trust completely.
With over 15 years working directly alongside CEOs, boards, high-profile athletes and high-net-worth individuals, we bring an unusually broad set of capabilities to every client relationship: executive operations, governance coordination, digital transformation oversight, and discreet lifestyle management.
Proud winners of Scottish VA of the Year and Virtual Assistant Company of the Year 2025 at the UK Enterprise Awards.
If you are looking for the kind of support that simply gets things done - the right way, every time - we should talk.
Admin​​​​​​
We've got fourteen years of "leave it with me" behind us, so when we say we'll handle the day to day things on your mind, we mean it. This is the classic Virtual Assistant work, but run by a team who've supported everyone from sole traders to sports clients and charities, so nothing rattles us.
Inbox management, calendar syncing, file organisation, client communications, system automations, and all the small stuff that quietly eats your week.
The perfect service for you if...​
...your inbox feels like a full time job in itself; your calendar is a mystery even to you; you've lost a file somewhere in the "sort later" abyss; or you just want someone switched on and unflappable running the background of your business.
Tech
We're the ones who actually enjoy the systems side, so you don't have to. Whether it's Microsoft 365, SharePoint, or getting your tools talking to each other properly, we sort it and document it so it stays sorted.
Onboarding, IT admin, file structures, migrations, and the automations that stop the same problem happening twice.
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The perfect service for you if...
...your systems have grown faster than your setup can cope with; onboarding a new starter takes longer than it should; your files live in three different places at once; or you know tech should make life easier and currently it doesn't.
Ops
Nearly fourteen years as an EA, PA, and Chief of Staff means we don't just tidy operations, we build ones that hold. This is where we get properly stuck into how your business actually runs.
Process design, workspace and project tracker setup, documentation, handovers, and the operational backbone most businesses don't have time to build themselves.
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The perfect service for you if...
...things run fine until you're not the one running them; your team is asking questions you've answered a hundred times; there's no written process for half of what keeps your business moving; or you're ready to build the operations, not just survive them.
Lifestyle
The bits that make life easier, not just business. From property and personal admin to the everyday logistics that pile up when you're busy running everything else.
Property and legal liaison, financial admin support, travel and lifestyle coordination, and the personal to do list nobody has time for.
The perfect service for you if...
...your personal admin is as backed up as your work inbox; you need someone trustworthy handling the finer details of your life, not just your business; or you'd simply like a bit of headspace back.
Reviews
"Gillian provided great support to our foundation, her work always went above and beyond our expectations and was a valued team member. She brought structure and governance to our board and management team, her attention to detail was exemplary. Gillian brings great energy, enthusiasm and brilliant organisation skills to her projects and always looks for efficient ways of doing things ensuring they are easily managed for everyone. I would not hesitate to recommend Gillian and welcome the opportunity to work with her again."
Nicola Roseman, Chief Executive Officer
The My Name'5 Doddie Foundation
