Board-level operational assurance • Governance coordination • Elite lifestyle management
Hi, I'm Gillian.
The most effective leaders know that operational excellence does not happen by accident. It requires someone quietly making the complex simple - someone they trust completely.
With over 15 years working directly alongside CEOs, boards, high-profile athletes and high-net-worth individuals, we bring an unusually broad set of capabilities to every client relationship: executive operations, governance coordination, digital transformation oversight, and discreet lifestyle management.
Proud winners of Scottish VA of the Year and Virtual Assistant Company of the Year 2025 at the UK Enterprise Awards.
If you are looking for the kind of support that simply gets things done - the right way, every time - we should talk.
EXECUTIVE SUPPORT
From complex diary and inbox management to board packs, governance preparation and cross-functional coordination - this is senior-level executive support for leaders who need to trust the person behind the scenes completely.
Typical engagements include:
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Chief of Staff and Online Business Manager support
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Board and trustee coordination, including document production and governance preparation
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Complex scheduling, travel logistics and event management
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Research projects and briefing document preparation
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Financial administration including Xero, invoicing and payment chasing
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CRM maintenance and project coordination
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Proofreading and professional document formatting
STRATEGIC PROJECT & SYSTEMS OVERSIGHT
For organisations navigating platform migrations, systems restructuring or the introduction of external technology partners. GSVA acts as the operational bridge between leadership and technical delivery - ensuring clarity, continuity and accountability throughout.
Recent work includes leading a full Google to Microsoft 365 migration for a national charity, managing vendor selection, user transition and post-migration governance. This is strategic, hands-on operational leadership - not just admin oversight
LIFESTYLE CONCIERGE
Discreet, personalised lifestyle and household management for individuals with exceptionally demanding schedules. Handled with the same precision and confidentiality that your professional life demands.
Services include:
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Property search, purchase coordination, rental administration and relocation management
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Household oversight - bills, purchases and supplier management
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Travel planning and booking, including complex international itineraries
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Restaurant, event and experience sourcing
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Bespoke gifting and personal shopping
Absolute discretion in every engagement, without exception
Services
Here for you and your business
15+ years experience of high quality C-Suite and HNWI support ​
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Concierge & lifestyle management for individuals with demanding schedules
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Oversight of bills and purchases, ensuring seamless day-to-day living
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Property search and relocation support, including administration, leases, and sales
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Absolute discretion and trusted confidentiality in every engagement
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Bespoke gifting
Corporate/Business Support​
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Chief of Staff experience
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Online Business Manager experience
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Proofreading
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Research projects
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Project management
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General admin tasks
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Meeting organisation and preparation
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Charity governance
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Board meeting preparations including document production
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Preparing and formatting documents and reports
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Creating and maintaining spreadsheets
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Bookkeeping (Xero)
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Audio transcription
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Creating Powerpoint presentations
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Preparing and sending invoices
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Chasing outstanding payments
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Data entry
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Social media management (packages available)
Testimonials
"Gillian provided great support to our foundation, her work always went above and beyond our expectations and was a valued team member. She brought structure and governance to our board and management team, her attention to detail was exemplary. Gillian brings great energy, enthusiasm and brilliant organisation skills to her projects and always looks for efficient ways of doing things ensuring they are easily managed for everyone. I would not hesitate to recommend Gillian and welcome the opportunity to work with her again."
Nicola Roseman, Chief Executive Officer
The My Name'5 Doddie Foundation
Contact
Let’s Talk
Whether you are a founder who has outgrown your current support, a board that needs a trusted operational hand, or an individual who simply wants their life to run more smoothly - this is the conversation to start.
Enquiries are responded to within one business day. All conversations are treated in complete confidence.