Strategic Digital Projects
Case Study: My Name’5 Doddie Foundation
Safeguarding Digital Infrastructure During Organisational Transition
Executive oversight of a full Google Workspace to Microsoft 365 migration for My Name’5 Doddie Foundation - a nationally recognised MND charity - including cross-vendor domain governance, DNS coordination and leadership assurance.
Case Study 1:
The Challenge
Growing profile
A charity with rapidly increasing public and media visibility, whose internal systems had not kept pace with its scale or reputation.
Infrastructure risk
Unmanaged devices, unclear domain governance and fragmented access control - leaving the organisation exposed at a critical point in its growth.
Reputational Risk
Foundation exposed to both operational and reputational risk.
My Role
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Scoped requirements and introduced Axon IT as the incoming IT partner, working alongside The Digital Age who manage the Foundation’s website and domains
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Acted as strategic liaison between the Exec Team and technical teams throughout
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Coordinated between the domain registrar and DNS configuration during the transition
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Prevented vendor misalignment and ensured clear lines of accountability at every stage
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Translated technical risk into plain language for executive decision-making
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Oversaw the Google Workspace to Microsoft 365 migration cutover
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Safeguarded service continuity and email routing throughout
Cross-Vendor Domain Governance
During the transition, coordination was required across four environments simultaneously:
• The Digital Age - website and domain management
• Heart Internet - domain registrar
• Axon - IT implementation and Microsoft 365 migration
• Legacy Google Workspace environment
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I ensured:
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Domain verification clarity throughout
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DNS configuration accuracy at every stage
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Timeline alignment across all parties
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Zero reputational disruption to the Foundation
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No loss of administrative control at any point
The Outcome
Operational Resilience
A structured SharePoint environment and clear mailbox governance - giving the Foundation a platform fit for its next chapter.
Risk Mitigation
Improved access controls and clearly defined IT accountability across the organisation.
Leadership Capacity Restored
The exec team was freed from reactive system management, able to focus on the Foundation’s mission and public-facing work.
This project reflects the level at which we operate when organisations require discreet, strategic oversight of digital and operational infrastructure.
Support with selected strategic projects like this one are available, price on request.